KZ
Kurt Z
1 reviews | Active since May 2025
14 May 2025, 22:10
Momentum,if I could give zero stars I would!
This has been the worse experience I have ever had. I left my previous company in January,and to date no payment just lies from Momentum. First it was sitting with SARS for tax,then the tax was submitted incorrectly,then last week Friday 9th May I was told payment will be made to me within 48 hours. When I called yesterday 13th May,I was told the person dealing with my claim has not processed the payment yet. I have had to call them almost every day as no communication was received,not even an email and still no payment. I would not recommend them to anyone.
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Replies (2)
Momentum (SA)'s replyOfficial
15 May 2025, 08:26Dear Mr. Van Zyl,
Thank you for your post. We have redirected the matter to the Employee Benefits department and requested that an Escalations agent investigate and contact you directly for further assistance.
Regards,
ND
Thank you for your post. We have redirected the matter to the Employee Benefits department and requested that an Escalations agent investigate and contact you directly for further assistance.
Regards,
ND
Momentum (SA)'s reply15 May 2025, 08:26
Official
Dear Mr. Van Zyl,
Thank you for your post. We have redirected the matter to the Employee Benefits department and requested that an Escalations agent investigate and contact you directly for further assistance.
Regards,
ND
Thank you for your post. We have redirected the matter to the Employee Benefits department and requested that an Escalations agent investigate and contact you directly for further assistance.
Regards,
ND
KZ
Kurt Z's updateReviewer Update
21 May 2025, 10:06After writing this review I received a call confirming my contact information and was told that someone will be in touch to give me an update. No call or email was received, my two pot portion was just paid out. Since then I have been getting stories and all sorts of lies on when my final payment will be made. Friday I was told by Mashela she has sent it for payment authorization and it should be done by Monday and the money will be in my account on Tuesday. Mashela promised she will push it and give me a call on Monday. It is now Wednesday and no call nor payment. I have had to call them just to get more empty promises and lies. Please can my final payment be made to me so I do not have to deal with you anymore!
KZ
Kurt Z's update21 May 2025, 10:06
Reviewer Update
After writing this review I received a call confirming my contact information and was told that someone will be in touch to give me an update. No call or email was received, my two pot portion was just paid out. Since then I have been getting stories and all sorts of lies on when my final payment will be made. Friday I was told by Mashela she has sent it for payment authorization and it should be done by Monday and the money will be in my account on Tuesday. Mashela promised she will push it and give me a call on Monday. It is now Wednesday and no call nor payment. I have had to call them just to get more empty promises and lies. Please can my final payment be made to me so I do not have to deal with you anymore!