hH
hollie H

1 reviews | Active since Dec 2016

26 Feb 2019, 20:25

Momentum, you've done it again... Which is nothing

I am 35 weeks pregnant and still haven't received a single subscription of Loving and Living magazine which I was suppose to start receiving from 22 weeks. This is my second pregnancy and the third time I had to complain about this specific issue. Is there someone at Momentum who is willing to do their job??!!! If so, please contact me... Because I have phoned them directly enough now to know that nothing comes from it.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply27 Feb 2019, 09:29
Official


Dear Conrad

We have arranged for one of our managers to contact you to discuss this matter and ensure that it is speedily resolved.

Kind Regards
Debbie van der Haar

 

Momentum (SA)
Momentum (SA)'s reply01 Mar 2019, 08:22
Official
Our Multiply Escalations department has tried on several occasions to contact you, without success. Our agent will send you an email instead to arrange a time to phone you that is convenient for you.

Kind regards,

N D'Arch