Momentum - Your MISTRUSTED Partner

Once again Momentum has failed to debit the correct account, in spite of multiple confirmations after my last posting in December. To be fair, 1 of the 5 transactions was processed on the correct account - must be a New Years miracle.

Momentum claims to be "a trusted partner on your journey to financial wellness. We guide you by offering leading advice, products and services." and in yet since October 2018 I have been attempting to have the correct account debited, Momentum cancel my medical aid (after I have notified them of their failure to process a debit order AND done a manual payment) which then takes 1 week to garner a response, because, let's be honest, it really is more important to plan a Christmas function than attend to your client base!

Well done Momentum, the only thing you are trusted to do is ***** up!