1 reviews | Active since Mar 2017

14 May 2021, 15:12

MOMENTUM WORST EVER!!!!!

WORST EVER MOMENTUM,YOU ARE ONLY DESTROYING LIFES!!! Never in my life as a client who pays money have a I ever experience such service, as your client,you momentum who is in charge off all my personal information.

I have withdrawal my pension fund and now you refuse my money from me because you think my ID is ***** were you have a letter of home affairs confirming my identity!!!!!!!! and playing for time your request still stays the same!! You are only but *****ing from SA Citizens who work hard and try to provide for their family!!

People stay away from Momentum My advise DO NOT EVER INVEST WITH THIS COMPANY!! If you want to address the matter there is no one to talk to,The manager is always unavailable and the HIGHER LEVELS WELL MOMENTUM IS NOT ALLOWED TO GIVE OUT THEIR DETAILS I REPEAT MOMENTUM IS NOT ALLOWED TO GIVE OUT THEIR DETAILS!!! So good luck if you are ever in a situation to address the matter further then a manager that is never available.

STAY AWAY FROM MOMENTUM,TRUST ME THEY ARE ONLY RUINING LIFES AS THEY ARE BUSY RUINING MINE!.

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Replies (6)
Momentum (SA)
Momentum (SA)'s reply14 May 2021, 15:54
Official
Vinelle

We are really sorry that you feel this way. 

The manager of the relevant business area has in the meantime responded to you, and we are sincerely sorry for the imposition.

Regards
EdB
's update14 May 2021, 15:59
Reviewer Update
I have received no response????
's update14 May 2021, 16:07
Reviewer Update
So this is all that momentum does is just to reply and to say sorry the clients feel this way?? Still no response received??? you guys are nothing but *****..People will know that they pay money into investments that they will never receive or if they pass away there children will never receive because of the ridiculous requests and not believing in there clients...Id copy's do not work with momentum so why ask them in the first place that you guys need copy's when completing a policy????? poor poor poor!!!

's update14 May 2021, 16:14
Reviewer Update
1 reply is all I got from the manager further no response nor is he available. No feedback nothing every time when I called in, he is unavailable and no one else to attend the matter or assist the matter further?. I expect this to be handled and sorted!


Momentum (SA)
Momentum (SA)'s reply17 May 2021, 10:16
Official
Vinelle

The Portfolio Head of the relevant business area has responded to you via e-mail this morning.

You are welcome to respond to her e-mail, as the HelloPeter complaint has been brought to the attention of the relevant managerial levels.

Kind regards
EdB 
Momentum (SA)
Momentum (SA)'s reply17 May 2021, 10:17
Official
Vinelle

The Portfolio Head of the relevant business area has responded to you via e-mail this morning.

You are welcome to respond to her e-mail, as the HelloPeter complaint has been brought to the attention of the relevant managerial levels.

Kind regards
EdB