PVdW
Petru Van der Walt
1 reviews | Active since Jul 2023
21 Jul 2023, 09:44
Momentum worst customer support ever
Unfortunately there is no room for zero stars rating, so I had to rate one.I have been struggling for months to get a response or reply from momentum regarding change of bank account for deduction of my Metropolitan policy that I have paid for decades! Momentum also made a short payment of my annuity, but just ignore my request for an explanation. I am disgusted to say unfortunately this company also holds my pension/ annuity money!,
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Momentum (SA)'s replyOfficial
21 Jul 2023, 10:02Dear Mrs. van der Walt,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
Momentum (SA)'s reply21 Jul 2023, 10:02
Official
Dear Mrs. van der Walt,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND