JS
Jacqueline S
1 reviews | Active since Nov 2016
26 Aug 2022, 16:05
Momentum wealth terrible service
struggling to get my refund oaid from momentum investment.They didnt submit things inbtime and now i am waiting..they dont contact you for uodates and if i didnt phone askingbwhats happening nothing wouldve been dine.Disgusting service
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Replies (2)
Momentum (SA)'s replyOfficial
26 Aug 2022, 17:32Dear Ms. Salie,
My sincere apologies for the inconvenience and unnecessary frustration you had to endure whilst dealing with our call center. I have referred the matter to an escalations specialist in our Wealth call center, who will contact you shortly to assist further.
Regards,
ND
My sincere apologies for the inconvenience and unnecessary frustration you had to endure whilst dealing with our call center. I have referred the matter to an escalations specialist in our Wealth call center, who will contact you shortly to assist further.
Regards,
ND
Momentum (SA)'s reply26 Aug 2022, 17:32
Official
Dear Ms. Salie,
My sincere apologies for the inconvenience and unnecessary frustration you had to endure whilst dealing with our call center. I have referred the matter to an escalations specialist in our Wealth call center, who will contact you shortly to assist further.
Regards,
ND
My sincere apologies for the inconvenience and unnecessary frustration you had to endure whilst dealing with our call center. I have referred the matter to an escalations specialist in our Wealth call center, who will contact you shortly to assist further.
Regards,
ND
JS
Jacqueline S's updateReviewer Update
29 Aug 2022, 09:28hope this will be resolved by today
JS
Jacqueline S's update29 Aug 2022, 09:28
Reviewer Update
hope this will be resolved by today