HJ
Hettie J
1 reviews | Active since May 2012
02 May 2025, 14:01
Momentum Wealth DIENS aan kliënte BESTAAN NIE!!!!
Ek het op 20 April 2025 'n epos aan Momentum gestuur om my EPOSADRES wat gehack was te verander en op te dateer waarna ek 'n epos ontvang het om my te verwittig dat ek BINNE TWEE WERKSDAE ge****ak sal word.
Ek het weereens 'n opvolg epos getuur op 24 April 2025, waarna ek steeds geen ****ak of TERUGVOER gekry het nie. Dit is totaal ONAANVAARBAAR 😠😡
Ek het vandag weereens ingegaan op my profiel en STEEDS IS MY INLIGTING FOUTIEF! Indien dit is hoe julle 'n "Momentum Wealth" kliënt hanteer skep dit glad nie 'n goeie indruk nie en weet ook dat ek julle GLAD nie sal aanbeveel aan einige iemand nie.
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Replies (2)
Momentum (SA)'s replyOfficial
02 May 2025, 14:11Dear Mrs. Jacobs,
Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. A Escalations Specialist from the Wealth department will contact you shortly.
Regards,
ND
Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. A Escalations Specialist from the Wealth department will contact you shortly.
Regards,
ND
Momentum (SA)'s reply02 May 2025, 14:11
Official
Dear Mrs. Jacobs,
Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. A Escalations Specialist from the Wealth department will contact you shortly.
Regards,
ND
Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. A Escalations Specialist from the Wealth department will contact you shortly.
Regards,
ND
HJ
Hettie J's updateReviewer Update
02 May 2025, 17:47I was contacted and it was sorted.
It seems to me that in order to get any response from a company is to first write a negative review, before action is taken to resolve issues.
It seems to me that in order to get any response from a company is to first write a negative review, before action is taken to resolve issues.
HJ
Hettie J's update02 May 2025, 17:47
Reviewer Update
I was contacted and it was sorted.
It seems to me that in order to get any response from a company is to first write a negative review, before action is taken to resolve issues.
It seems to me that in order to get any response from a company is to first write a negative review, before action is taken to resolve issues.