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Dominica M
1 reviews | Active since Oct 2020
27 Oct 2020, 14:29
Momentum : utter disgusting services!!
I have app**** for my pension beginning of September. I have called momentum several times with no answer but the annoying automated voice that keeps saying " We really want to help you", I have left several messages and I have never been called back. When I send emails I get an automated response informing me how long a claim takes. I am really frustrated and not sure what to do? The only communication I've had is an sms sent last week. My claim has been with momentum for 55 days, this is utter disgrace.
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Dominica M's updateReviewer Update
27 Oct 2020, 17:33I am still waiting for the call from the manager as per the message sent to me 2hr35 min ago. Service is getting worse by the hour!!
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Dominica M's update27 Oct 2020, 17:33
Reviewer Update
I am still waiting for the call from the manager as per the message sent to me 2hr35 min ago. Service is getting worse by the hour!!
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Dominica M's updateReviewer Update
28 Oct 2020, 13:10When I thought all was getting sorted. Merriam Bowman told me my claim has not been attended to.. Anna Mphela is supposed to deal with it. She will send an email
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Dominica M's update28 Oct 2020, 13:10
Reviewer Update
When I thought all was getting sorted. Merriam Bowman told me my claim has not been attended to.. Anna Mphela is supposed to deal with it. She will send an email