AK
Annalize K
1 reviews | Active since Oct 2021
19 Oct 2021, 10:22
Momentum useless with historical IRP5 request
HI
I have been requesting an IRP5 (2008) that SARS is requiring. Currently SARS is adding penalties monthly, but this is a fault from Momentum's lack to assist, but we have to pay. Can someone please assist with anyone that will be willing to help to get this from Momentum. The people assisting are useless.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
19 Oct 2021, 10:35Thank you for bringing this unfortunate situation to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience. We are unable to trace your investment and investigate the matter with the limited information you provided. We require your full names, surname, identity number, policy number, contract or investment number. You may add it under the additional information of this posting or alternatively post it as a private reply on this posting.
Kind regardsCK
Kind regardsCK
Momentum (SA)'s reply19 Oct 2021, 10:35
Official
Thank you for bringing this unfortunate situation to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience. We are unable to trace your investment and investigate the matter with the limited information you provided. We require your full names, surname, identity number, policy number, contract or investment number. You may add it under the additional information of this posting or alternatively post it as a private reply on this posting.
Kind regardsCK
Kind regardsCK
Momentum (SA)'s replyOfficial
21 Oct 2021, 14:08Regrettably we have not yet received a response or the necessary information from you and as a result we were thus far unable to investigate the matter further.
We really want to assist you to resolve your concerns and therefore I kindly request that you provide us with the noted information as soon as possible.
Kind regards
CK
We really want to assist you to resolve your concerns and therefore I kindly request that you provide us with the noted information as soon as possible.
Kind regards
CK
Momentum (SA)'s reply21 Oct 2021, 14:08
Official
Regrettably we have not yet received a response or the necessary information from you and as a result we were thus far unable to investigate the matter further.
We really want to assist you to resolve your concerns and therefore I kindly request that you provide us with the noted information as soon as possible.
Kind regards
CK
We really want to assist you to resolve your concerns and therefore I kindly request that you provide us with the noted information as soon as possible.
Kind regards
CK