Momentum Useless ********* Insurer

Momentum is undoubtedly the worst insurer I've seen in RSA never allow any broker to associate you with this company. You can't even call in and get help regarding your policy you'll be passed pillar to post. My mom is a pensioner with a R763 "ODYSSEY LIFE PLAN" policy but it's more like a theft plan because of unnecessary policy extras or as Momentum calls them "Rider Extras" like Cover for Impairment which she doesn't need or ever needed and was sold this policy by a Momentum broker years ago rightfully we call Momentum to correct this immediately on 4 August 2021 they asked for a wriiten letter in order to remove these extras we sent it in followed up 11 August told to wait they're busy with the request followed up today 27 August still nothing done they themselves acknowledge they are not up to standard now again the same R763 debit order goes over for September where is Treating Customers Fairly where must a pensioner get R763 for unnecessary cover extras??? Momentum had over 2 weeks to fix this I called again this morning they say a Nthabiseng will call me to help nobody calls nobody answers multiple repeated emails. Momentum unduly benefiting from Premiums despite objection it means even in death as policy beneficiaries we will struggle like this when we want to claim after years of paying these premiums. I'm warning fellow south Africans!! Google News about Momentum it's a **** insurer MomentumMustStillFall