ZR
Zelda R
1 reviews | Active since Aug 2020
03 Apr 2025, 13:42
Momentum Two Pot Withdrawal and Manager
Momentum Funds at Work/Two Pot Withdrawal. I have been following up on my Two Pot Withdrawal for the past two weeks. I have been advised that they are having IT issues and that they have not started processing my claim. Each time I speak to an agent they advise me that they will send another e-mail to IT. At 12:01 I requested to speak to the Manager who heads up the Two Pot Withdrawal department. It is now 13:41 and I am still holding for the manager! He/she should most definitley not be in this position if this is how clients are being treated.
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Momentum (SA)'s replyOfficial
03 Apr 2025, 13:44Dear Ms. le Roux,
Thank you for your post. We have redirected the post to the Fund Administrator and asked that they assist you directly.
Regards,
ND
Thank you for your post. We have redirected the post to the Fund Administrator and asked that they assist you directly.
Regards,
ND
Momentum (SA)'s reply03 Apr 2025, 13:44
Official
Dear Ms. le Roux,
Thank you for your post. We have redirected the post to the Fund Administrator and asked that they assist you directly.
Regards,
ND
Thank you for your post. We have redirected the post to the Fund Administrator and asked that they assist you directly.
Regards,
ND