MM
Maiso M

1 reviews | Active since Jun 2024

10 Jun 2024, 15:38

MOMENTUM TREATS THEIR CLIENTS LIKE BEGGERS, SIES!!!

I have since filed a death claim in 2022 and was initially told to wait a year. I am quite disappointed with Momentum. and a year went by. I kept following up and was informed that my claim had been forwarded as a matter of urgency, but nothing had happened as of yet. I kept contacting and emailing and was informed that there was a backlog, which I am still being informed about today. Now that I'm worried about this, I'm beginning to question whether I'm being set up or if my case is being handled seriously. Since this is an old claim—my father passed away in 2006—I'm even considering getting legal counsel at this point.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply11 Jun 2024, 13:11
Official
Dear Maiso
Thank you for your message. I have referred your complaint to the fund managers for urgent assistance.
Kind regards
Mvdm