SP
Stephanie P
1 reviews | Active since Oct 2017
01 Feb 2026, 18:32
Momentum Transnet Benefits payable after death - Momentum staff do not care or reply.
Momentum's handling of Transnet Retirement fund benefit after death of the member. Not responding to beneficiaries' queries prior to arranging payouts. Horrible experience. I hope to never ever have to deal with Momentum after this. Classic case of a little man against the big company. May the staff member involved get the day they deserve.
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Replies (2)
Momentum (SA)'s replyOfficial
02 Feb 2026, 07:42Dear Stephanie,
Thank you for bringing your concerns to our attention. We do require your identity number in order to refer the matter to the correct fund manager.
Please add your identity number under a private reply.
Thank you
Kind regards,
NH
Thank you for bringing your concerns to our attention. We do require your identity number in order to refer the matter to the correct fund manager.
Please add your identity number under a private reply.
Thank you
Kind regards,
NH
Momentum (SA)'s reply02 Feb 2026, 07:42
Official
Dear Stephanie,
Thank you for bringing your concerns to our attention. We do require your identity number in order to refer the matter to the correct fund manager.
Please add your identity number under a private reply.
Thank you
Kind regards,
NH
Thank you for bringing your concerns to our attention. We do require your identity number in order to refer the matter to the correct fund manager.
Please add your identity number under a private reply.
Thank you
Kind regards,
NH
Momentum (SA)'s replyOfficial
02 Feb 2026, 13:34Thank you for providing us with the information, we will refer the matter for further assistance.
Momentum (SA)'s reply02 Feb 2026, 13:34
Official
Thank you for providing us with the information, we will refer the matter for further assistance.