LA
Lily A
1 reviews | Active since Mar 2017
13 Feb 2023, 15:56
Momentum. Shocking
I wish I could give a minus rating. Shocking service. Been trying to get a claim sorted since last week. They don't even phone you back.
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
13 Feb 2023, 16:20 Dear Lily
Thank you for your message. Kindly assist me with the policy number or your identity number in order for me to route your complaint to the correct department for urgent assistance.
Kind regards
Mvdm
Thank you for your message. Kindly assist me with the policy number or your identity number in order for me to route your complaint to the correct department for urgent assistance.
Kind regards
Mvdm
Momentum (SA)'s reply13 Feb 2023, 16:20
Official
Dear Lily
Thank you for your message. Kindly assist me with the policy number or your identity number in order for me to route your complaint to the correct department for urgent assistance.
Kind regards
Mvdm
Thank you for your message. Kindly assist me with the policy number or your identity number in order for me to route your complaint to the correct department for urgent assistance.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
14 Feb 2023, 08:37Lily
If you can provide us with your identity number or your policy number, we can route the complaint to the correct department on your behalf?
Kind regards
EdB
If you can provide us with your identity number or your policy number, we can route the complaint to the correct department on your behalf?
Kind regards
EdB
Momentum (SA)'s reply14 Feb 2023, 08:37
Official
Lily
If you can provide us with your identity number or your policy number, we can route the complaint to the correct department on your behalf?
Kind regards
EdB
If you can provide us with your identity number or your policy number, we can route the complaint to the correct department on your behalf?
Kind regards
EdB
LA
Lily A's updateReviewer Update
17 Feb 2023, 06:31Hi. My policy number is MT***7. The claim number is CP565180MP55. I've had a brief conversation on Monday with Dinesh who is supposedly my go to person and he was going to phone me back. Well, today is Friday and I havent heard from him. Poor dude must be suffering from amnesia.
Momentum, if this is the kind of service you offer, I will be looking for a new service provider. I pay good money and have been with you probably about 20 years.
Momentum, if this is the kind of service you offer, I will be looking for a new service provider. I pay good money and have been with you probably about 20 years.
LA
Lily A's update17 Feb 2023, 06:31
Reviewer Update
Hi. My policy number is MT***7. The claim number is CP565180MP55. I've had a brief conversation on Monday with Dinesh who is supposedly my go to person and he was going to phone me back. Well, today is Friday and I havent heard from him. Poor dude must be suffering from amnesia.
Momentum, if this is the kind of service you offer, I will be looking for a new service provider. I pay good money and have been with you probably about 20 years.
Momentum, if this is the kind of service you offer, I will be looking for a new service provider. I pay good money and have been with you probably about 20 years.