MOMENTUM SERVICE SUCKS

I contacted Momentum about two weeks ago requesting Life Cover as I was happy with the quotation I received. Two weeks later and still no call to activate the policy??? Telephone lines are unavailable or go to voice mail and received an email who informed me that they cannot assist me as their systems are down?<br> <br> Seriously?<br> <br> If Momentum does not want my business they must please let me know so I can go elsewhere and stop wasting my time!