AB
Abraham B

1 reviews | Active since Mar 2021

14 Jun 2024, 14:03

Momentum SA review. Should I take out a policy with Momentum.

I just write a review about Momentum life and disability insurance. Me and my wife had a life and disability insurance policy with Momentum for and paid the policy for +- 8years. In 2020 my wife died of colon cancer. The policy paid out for my loss. But then came another problem. I lost my permanent job at a mine because of a disability in the same year. When it came to paying me for my disability, they refused to pay me out. I will never understand why? They have all there reasons I suppose.. I won't recommend Momentum to anybody.

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Replies (5)
Momentum (SA)
Momentum (SA)'s reply14 Jun 2024, 14:17
Official
Dear Mr. Von Benecke
I confirm that I have requested our Myriad management team to assist with your complaint.
Kind regards
Mvdm
AB
Abraham B's update14 Jun 2024, 14:35
Reviewer Update
I did about 1 year ago. It did not help. Nothing has been resolved. I just gave my honest opinion about Momentum. Why would you like to contact me. What are you going to say. Sorry sir it's how it is. I struggled to pay my policy faithfully for many years. You never know when you need it. If the pixy says there will be a payout because of disability and loss of permanent income because I lost my job because of it. Then Momentum should have paid. I paid for a service which I never received. So I were deceived. Please do not contact me if you don't come to the table to resolve this issue or stay away.
Momentum (SA)
Momentum (SA)'s reply14 Jun 2024, 14:42
Official
Dear Mr. Von Benecke
I have forwarded your communication to our claims team.
Kind regards
Mvdm
AB
Abraham B's update24 Jun 2024, 12:56
Reviewer Update
Good day

I am still waiting for feedback and hopefully a good and positive response to my request.
Momentum (SA)
Momentum (SA)'s reply24 Jun 2024, 15:47
Official
Dear Mr. Von Benecke
I have forwarded your communication to the claims management team.
Kind regards
Mvdm