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Raeez P
1 reviews | Active since Sept 2022
14 Jul 2023, 11:38
Momentum SA REFUSES TO PAY MY MONEY
I posted about a provident fund payment a year ago in July since then I received the bulk of my money 5 months instead of the 4/6 weeks process they claim on their site after I submitted my claim I was told I'm still owed a unknown balance🙄 which I would receive in june2023 yes a whole year, June 2023 came I made contact they told me it will be available in july2023, so today I phoned and was told it will only be available in aug2023... How are these people allowed to still operate this business, what protects us against these type of businesses??? So I take it whatever date they give a client that client must just accept it??? What are the legalities in such a matter?
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Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
14 Jul 2023, 14:04Dear Raeez
Thank you for your communication received.
I have referred your request to the relevant team who will be in contact with you.
Kind regards
Mvdm
Thank you for your communication received.
I have referred your request to the relevant team who will be in contact with you.
Kind regards
Mvdm
Momentum (SA)'s reply14 Jul 2023, 14:04
Official
Dear Raeez
Thank you for your communication received.
I have referred your request to the relevant team who will be in contact with you.
Kind regards
Mvdm
Thank you for your communication received.
I have referred your request to the relevant team who will be in contact with you.
Kind regards
Mvdm
RP
Raeez P's updateReviewer Update
14 Jul 2023, 14:46This is all you do when you get a negative review on hello Peter but this will linger and no actual action will be taken
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Raeez P's update14 Jul 2023, 14:46
Reviewer Update
This is all you do when you get a negative review on hello Peter but this will linger and no actual action will be taken
Momentum (SA)'s replyOfficial
14 Jul 2023, 15:32Dear Raeez
Thank you for your correspondence received.
I refer to your correspondence and confirm that a manager of the relevant team working with your request will be in contact with you.
Kind regards
Mvdm
Thank you for your correspondence received.
I refer to your correspondence and confirm that a manager of the relevant team working with your request will be in contact with you.
Kind regards
Mvdm
Momentum (SA)'s reply14 Jul 2023, 15:32
Official
Dear Raeez
Thank you for your correspondence received.
I refer to your correspondence and confirm that a manager of the relevant team working with your request will be in contact with you.
Kind regards
Mvdm
Thank you for your correspondence received.
I refer to your correspondence and confirm that a manager of the relevant team working with your request will be in contact with you.
Kind regards
Mvdm
RP
Raeez P's updateReviewer Update
17 Jul 2023, 14:14That's all you guys ever do you get in contact but take no action you insilate yourself first level is your call center agents they never have answers you can never get a "administrator" or a "manager" to discuss your issues
RP
Raeez P's update17 Jul 2023, 14:14
Reviewer Update
That's all you guys ever do you get in contact but take no action you insilate yourself first level is your call center agents they never have answers you can never get a "administrator" or a "manager" to discuss your issues