SK
Shawn K

1 reviews | Active since Mar 2024

24 Nov 2024, 06:34

Momentum SA

Delayed Provident Fund payout

I am writing to express my dissatisfaction with the delayed payout of my provident fund. Despite submitting the required documents. I have yet to receive my payout, which was due in 4-6 weeks - My Name: Shawn Kinnear I have tried contacting your office on several occasions (calls, mails and WhatsApp) but my queries have been ignored. As a result, I am facing financial difficulties and would like to request that you expedite the payout process.

I would appreciate it if you could look into this matter urgently and provide me with an update on the status of my payout. If there is any additional information required from my side, please let me know.

Thank you for your prompt attention to this matter.

Sincerely,

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply25 Nov 2024, 09:25
Official
Shawn

We are sincerely sorry about the negative experience.

The matter has been sent to the Fund Manager for urgent attention.

Kind regards

EdB