1 reviews | Active since Sept 2018
Momentum retirement annuity
I am utterly appalled by the rate of service provided by momentum. They have provided me with timelines between "24 to 48 hours" for payout of a retirement annuity fund. The application has been submitted on 23 August 2018 and its now 2 October 2018. I "patiently" await their 24 hours turn around time once again. They do not even offer me the courtesy of speaking to a manager.
Thank you for taking the time to inform me of your concerns. I am truly sorry that you did not have a pleasant service experience.
Regrettably, you did not provide us with enough information (including the contract number) to investigate your concerns. I was not able to reach you on the telephone number provided and hence I will send an e-mail, requesting more information.
Kind regards
CK
Thank you for taking the time to inform me of your concerns. I am truly sorry that you did not have a pleasant service experience.
Regrettably, you did not provide us with enough information (including the contract number) to investigate your concerns. I was not able to reach you on the telephone number provided and hence I will send an e-mail, requesting more information.
Kind regards
CK
I may confirm that the retirement instruction has been finalised and payment made.
Kind regards
CK
I may confirm that the retirement instruction has been finalised and payment made.
Kind regards
CK