Momentum Retirement administrators FNB
<p>I resigned from FNB d/d 07/04/2017 and I have received an email from d/d 07/04/2017 that Momentum received my Pension fund claim documents.<br />I did not hear from Moment again. Then I contacted Moment d/d 02/05/2017 and they advice that Momentum received an instruction from FNB that I was re employed d/d 08/04/2017<br />and they did not went on with the process. I have asked the consultant to forward this instruction to me but I did not received anything yet. I have contact my HR department and they said all<br />was in order on there side and I am of the system. I went back to Momentum and they said all was sorted. I still need to know why was my claim delayed, as noboddy can explain that to me. I contact Momentum again d/d 03/05/2017 and was advise that I must send an email instruction that I ended my employment <br />with FNB d/d 07/04/2017 and I must instruct Momentum to pay out my Pension Fund with a bank statement. I did that the same morning and I went back and asked if they can let me know if all was<br />in order, noboddy came back to me. I contact contact Momentum again d/d 04/05/2017 and they did not even open my email yet. She then advice that payment will be made and I will receive my funds in my<br />account within 48 hours. This morning I have contacted Momentum again and they asked someone in the office and they said my funds will be in my account only on Monday. I asked for a confirmantion email<br />a few times today but no response. My HR department send me an email and they advice that I will only receive my funds on Wednesday.</p> <p>I just need to know is this the way all Momentum's clients is treated. Is this the way processes work there.<br />I need an urgent answer none of my emails was answered by Momentum.</p>
Thank you for taking the time to inform us of your concerns. We will investigate the matter and contact you on Monday.
Kind regards
CK
Thank you for taking the time to inform us of your concerns. We will investigate the matter and contact you on Monday.
Kind regards
CK
Thank you for taking the time to inform us of your concerns. We will investigate the matter and contact you on Monday.
Kind regards
CK
Thank you for taking the time to inform us of your concerns. We will investigate the matter and contact you on Monday.
Kind regards
CK
Thank you for taking the time to inform us of your concerns. We will investigate the matter and contact you on Monday.
Kind regards
CK
Thank you for taking the time to inform us of your concerns. We will investigate the matter and contact you on Monday.
Kind regards
CK
Thank You I await your response
Thank You I await your response
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue
I understand that our Operations Head has contacted you and confirmed that there was in fact a misunderstanding with regards to whether or not your resignation was reversed.
I have also bee advised that your claim has been paid and will reflect in your account tomorrow.
Please accept our most sincere apologies for the inconvenience incurred.
Kind Regards
Sue