SN
Sipho N
1 reviews | Active since Mar 2025
26 Jun 2025, 07:09
Momentum retirement administrators
Momentum retirement administrator is useless i logged a query beggining of munch, regarding contributions allocation since company have changed names. but no response no one knows what is happening. also email the administrator sinenhlanhla she rep**** once after thatshe ignoring the mail. i can not claim my 2 pot claim due to this mal administration and poor service by momentum. im actually not please at all about the service from you team.
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Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
26 Jun 2025, 08:10Dear Mr. Ngobese,
Thank you for your post. We have redirected the query to the Employee Benefits department for further assistance. A manager from the department will contact you directly.
Regards,
ND
Thank you for your post. We have redirected the query to the Employee Benefits department for further assistance. A manager from the department will contact you directly.
Regards,
ND
Momentum (SA)'s reply26 Jun 2025, 08:10
Official
Dear Mr. Ngobese,
Thank you for your post. We have redirected the query to the Employee Benefits department for further assistance. A manager from the department will contact you directly.
Regards,
ND
Thank you for your post. We have redirected the query to the Employee Benefits department for further assistance. A manager from the department will contact you directly.
Regards,
ND
SN
Sipho N's updateReviewer Update
29 Aug 2025, 09:30Two months later query still not moving, emails not rep**** to. when i call the staffis confused they dont know waht happening, administrators ignore every correspondence. very dissapointed
SN
Sipho N's update29 Aug 2025, 09:30
Reviewer Update
Two months later query still not moving, emails not rep**** to. when i call the staffis confused they dont know waht happening, administrators ignore every correspondence. very dissapointed
Momentum (SA)'s replyOfficial
29 Aug 2025, 14:15Dear Sipho
Thank you for your message. I do apologize for the experience.
I have escalated your complaint to the Employee benefits team for investigation and assistance.
Kind regards
Mvdm
Thank you for your message. I do apologize for the experience.
I have escalated your complaint to the Employee benefits team for investigation and assistance.
Kind regards
Mvdm
Momentum (SA)'s reply29 Aug 2025, 14:15
Official
Dear Sipho
Thank you for your message. I do apologize for the experience.
I have escalated your complaint to the Employee benefits team for investigation and assistance.
Kind regards
Mvdm
Thank you for your message. I do apologize for the experience.
I have escalated your complaint to the Employee benefits team for investigation and assistance.
Kind regards
Mvdm