AS
Angeline S
1 reviews | Active since Mar 2016
09 Sept 2024, 09:01
Momentum refuse to pay my savings portion, hide behind excuses
I have completed the two pot withdrawal process three times and my withdrawal keeps being canceled. I have rep**** to the SMS prompts for otp as well as acceptance twice, however Momentum seem to come up with excuses not wanting to pay my savings portion.
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Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
09 Sept 2024, 09:42Dear Angeline
Thank you for your message. I have referred your complaint to the fund managers for further assistance.
Kindly note that they are currently experiencing very high volumes and there might be a delay.
Kind regards
Mvdm
Thank you for your message. I have referred your complaint to the fund managers for further assistance.
Kindly note that they are currently experiencing very high volumes and there might be a delay.
Kind regards
Mvdm
Momentum (SA)'s reply09 Sept 2024, 09:42
Official
Dear Angeline
Thank you for your message. I have referred your complaint to the fund managers for further assistance.
Kindly note that they are currently experiencing very high volumes and there might be a delay.
Kind regards
Mvdm
Thank you for your message. I have referred your complaint to the fund managers for further assistance.
Kindly note that they are currently experiencing very high volumes and there might be a delay.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
09 Sept 2024, 09:49Dear Angeline
Kindly confirm the name of your employer.
Kind regards
Mvdm
Kindly confirm the name of your employer.
Kind regards
Mvdm
Momentum (SA)'s reply09 Sept 2024, 09:49
Official
Dear Angeline
Kindly confirm the name of your employer.
Kind regards
Mvdm
Kindly confirm the name of your employer.
Kind regards
Mvdm