mM
maphindaniv M

1 reviews | Active since Apr 2017

07 Mar 2019, 13:49

Momentum Provident fund sucks

Momentum Provident Fund is nothing but a ****. I resigned from my previous employer In December 2018 and was told that I must apply in January, when I contacted my former employer, Telesure, I told them I want the process to be expedited and I will claim by myself. Momentum consultants and the contract says the money will be paid in 26 days. When I call to follow up each time I'm told the consultant working on the matter is always busy but they told me that I will receive payment on the 8th of March this was when I called to follow up on the 27th of February and I spoke to a consultant named Zabalindi who assured me I will get on the 8th it March. Today is the 7th, I called them this to confirm if payment has been made and a gentleman named Eric told me I will receive payment in 7-10 working days. So I find this ostensibly arrogant, unprofessional and ********* business conduct orchestrating voiceless people's savings. I disregard and highly discourage anyone who pays their monthly contributions to Momentum for anything in that regard. This company is always in the news and they are equally catastrophic and toxic. I'm so disgusted. Momentum Client reference number:

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Replies (4)
Momentum (SA)
Momentum (SA)'s reply07 Mar 2019, 14:02
Official
 
Thank you for the opportunity to be of assistance to you.  . A manager will contact you shortly. 

Kind regards,

N D'Arch
Momentum (SA)
Momentum (SA)'s reply07 Mar 2019, 14:28
Official
Thank you for your mail we are busy investigating the claim and will revert back to you shortly.

Kind Regards

Sue
mM
maphindaniv M's update07 Mar 2019, 15:28
Reviewer Update
I will be waiting.
mM
maphindaniv M's update07 Mar 2019, 20:35
Reviewer Update
Client reference number: **********