SS
Sifiso S

1 reviews | Active since Mar 2024

15 Oct 2024, 17:28

Momentum provident fund

Worse company one can ever interact with 3months of submitting correct paper I was told.the money will disinvest it will take 3days and one day of sars boom 3weeks later still same story that they don't know why it doesn't disinvest they will follow up with IT when ever I call they will get back to me nothing they don't call every time I call they say one thing I was about to call you or sorry I dint call you if u can stay a week they don't bother even the manager can't even help since they said they will escalate it to him nothing still waiting I don't know how did it came about our company to choose momentum very bad the people who goes n work there some of them.they just go to work n go work n get paid for nothing whats worse is that people claiming 2pots they getting their money I know more than 10 of them

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Replies (3)
Momentum (SA)
Momentum (SA)'s reply16 Oct 2024, 08:42
Official
Dear Sifiso
Thank you for your message. Kindly provide me with your policy number or your identity number on a private reply in order for us to assist further.
Kind regards,
Mvdm
Momentum (SA)
Momentum (SA)'s reply16 Oct 2024, 09:46
Official
Dear Sifiso
Thank you for your feedback. I have escalated to the fund manager for further assistance.
Kind regards
mvdm
SS
Sifiso S's update21 Oct 2024, 07:59
Reviewer Update
A week later still haven't heard from momentum no anyone to alert Me what is the challenge even after I was told the matter was escalated to the fund manager...no update nothing