Momentum Poor services

Very bad and helpless experience. Undegnifying if I have to say .

I dealt with a consultant in critical illness named Ayanda who has been dealing with myself with poor behaviour. I have laid a claim for my critical illness as I suffered severe heart function loss. The form is for critical illness however she is requesting data for disability claim. She made the same fault with the life span of my policy infering a clause towards . I need assistance to help me with my serious claim for my life assistance. I am worried as there is a total lack of concern and interest in wanting to assist me with the right information.