SR
Sunesh R

1 reviews | Active since Sept 2019

01 Oct 2024, 16:38

Momentum poor service

Hi, I have been trying to contact your offices and have waited for approximately 20 to 30min each time to speak ro a consultant regarding 2 pot savings component. I have made a request to withdraw via the smart benefit statement and typed all of the required info only to get an error while it timed out. Now I cannot do another withdrawal due to an active one yet it's been 3 weeks over now and I have had no correspondence from you since. Please assist

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply02 Oct 2024, 07:54
Official
Dear Sunesh,

Thank you for your posting. We have redirected your posting to the Employee Benefits department for further assistance.

Regards,

ND
SR
Sunesh R's update03 Oct 2024, 13:28
Reviewer Update
Hi,
No feedback yet.
I'm in the process of doing taxes and it seems to be affecting it I need to know what's going on asap
Momentum (SA)
Momentum (SA)'s reply03 Oct 2024, 13:40
Official
 Dear Sunesh ,

Thank you for your message. I have passed the message on again to the Employee Benefits department.

Regards,

ND
SR
Sunesh R's update04 Oct 2024, 07:18
Reviewer Update
Query has been resolved, I appreciate the assistance