MOMENTUM POOR SERVICE DELIVERY

Momentum have been experiencing technical problems since 2015. No-one is able to confirm when the website will be up and running. Momentum Multiply is the worst as providing constructive assistance. They keep telling me they will call you back when they can no longer handle your telephone call. Called the call centre again today and the line just cuts with a message stating sorry the lines are congested. Clearly Momentum is not capable of delivering the service that they've promised. Beginning of 2016 everyone automatically gets added to the new points system. Interestingly some points are missing, a device that was linked in January 2016 to obtain \Active Dayz\" suddenly no longer exists on their system and can't be found or linked. Asked for assistance via E-mail, got a completely unhelpful response and even if you follow the instructions they send you, it leads to a dead end. Can't even talk to a person in technical for assistance. This is over and above all the other problems I have with Momentum and Momentum Multiply who I was told are 2 separate companies. I would vote with my feet, but I am tied into this old elephant by my company who cannot move with the times."