Momentum Poor Service

Momentum Poor Service

My sister passed in September 2020. I am the beneficiary of her policies and executor of her will. A number of Momentum departments were notified of my sisters passing with death notice yet I am still receiving "Contributions in arrears" in January 2021. Momentum clearly has a internal communication or don't care. I will never invest with a uncaring company.

My sister has three policies from Momentum including one from her work. Momentum made me fill in many forms, get affidavits from relatives and myself that my sister had no other dependents and each policy claims say I have to wait one year. Why waist my time each time. Policy buyer be aware should your beneficiaries ever have to claim from Momentum.

My sisters company Discovery policy paid immediately with the same proof of death, so what is Momentum's excuse besides hanging onto the funds?