DZ
Deon Z
1 reviews | Active since Aug 2014
24 Jul 2024, 13:27
Momentum poor Service
*** service and zero communication from deceased estate department,,, Wish I read through all these reviews before I've appointed Momentum to act on my behalf as executor on my late Mom's estate,, Stay Away! Rather use alternative service providers
Helpful (0)
Replies (3)0
Replies (3)Momentum (SA)'s replyOfficial
24 Jul 2024, 14:18Deon
We are sorry about the negative experience, and our sincere condolences with the passing of your mother.
Please provide us with your mother's details in order to refer the matter to the relevant business area for urgent attention.
Kind regards
EdB
We are sorry about the negative experience, and our sincere condolences with the passing of your mother.
Please provide us with your mother's details in order to refer the matter to the relevant business area for urgent attention.
Kind regards
EdB
Momentum (SA)'s reply24 Jul 2024, 14:18
Official
Deon
We are sorry about the negative experience, and our sincere condolences with the passing of your mother.
Please provide us with your mother's details in order to refer the matter to the relevant business area for urgent attention.
Kind regards
EdB
We are sorry about the negative experience, and our sincere condolences with the passing of your mother.
Please provide us with your mother's details in order to refer the matter to the relevant business area for urgent attention.
Kind regards
EdB
Momentum (SA)'s replyOfficial
24 Jul 2024, 15:33Deon
I have escalated the matter to the relevant business area, for their urgent attention.
Kind regards
EdB
I have escalated the matter to the relevant business area, for their urgent attention.
Kind regards
EdB
Momentum (SA)'s reply24 Jul 2024, 15:33
Official
Deon
I have escalated the matter to the relevant business area, for their urgent attention.
Kind regards
EdB
I have escalated the matter to the relevant business area, for their urgent attention.
Kind regards
EdB
DZ
Deon Z's updateReviewer Update
24 Jul 2024, 15:56Thanks I am already surprised by the prompt responses here on Hello Peter because your Moto and rule of thumb with Automatic replies per email are usually 72 hours or 3 Working days which usually turns out to be 3 weeks or no response at all.. Maybe your staff should work less from home and start working under supervision... Just a taught.. In this case it's already too late
DZ
Deon Z's update24 Jul 2024, 15:56
Reviewer Update
Thanks I am already surprised by the prompt responses here on Hello Peter because your Moto and rule of thumb with Automatic replies per email are usually 72 hours or 3 Working days which usually turns out to be 3 weeks or no response at all.. Maybe your staff should work less from home and start working under supervision... Just a taught.. In this case it's already too late
