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Clive C

1 reviews | Active since Aug 2013

21 Oct 2024, 10:10

Momentum poor customer service

I'm really frustrated with the service. My RA matured six weeks ago, and despite submitting all the paperwork, I still haven't seen any progress. I was at Fancourt this weekend and noticed a big group of Momentum staff playing golf. It seems they could benefit from focusing more on their customers instead of being on the course!

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply21 Oct 2024, 10:45
Official
Dear Clive
Thank you for your message. We are currently investigating and will provide you with feedback shortly.
Kind regards
Mvdm
Momentum (SA)
Momentum (SA)'s reply22 Oct 2024, 14:27
Official
Dear Clive
I refer to my previous correspondence and confirm that your request has been finalized.
Kind regards
mvdm