TG
Tracey G

1 reviews | Active since Apr 2021

07 Feb 2025, 13:45

Momentum Policies are USELESS!!!

DO NOT TAKE A MOMENTUM POLICY OUT!!! DO NOT, DO NOT, DO NOT!! They do not honour their payments! I am super frustrated with Momentum - in the last three years, I have been diagnosed with basal cell cancer, ulcerative colitis and have had to go in for major surgery due to longstanding skeletal issues. I will also need to have another surgery done in the next year due to that!! Despite being in hospital numerous times, being booked off for almost 60 DAYS in the last couple of years, and paying my policy for over 20 years, Momentum still finds EVERY EXCUSE IN THE BOOK not to pay out my Comprehensive Critical Illness policy. I am going to go on every social media site available to me to advise people NOT to take out that policy - IT IS POINTLESS!

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply07 Feb 2025, 13:49
Official
Dear Tracey

Thank you for informing us of your concerns.
We have referred your complaint to the Myriad management team for assistance.
kind regards
NH


TG
Tracey G's update07 Feb 2025, 14:08
Reviewer Update
REALLY???? do you really think that will make any difference?? NO!! It has been referred to them, they still question!!! I will not be holding my breath. But I also will not be keeping quiet!