PM
Paul M

1 reviews | Active since Sept 2018

19 Sept 2018, 11:14

Momentum points 2018

Multiply points for 2018 - require 1500 points to maintain Private status but only 1460 points available. This means that Momentum are forcing us to take out another policy in order to remain on Private status - is this legal and ethical?

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply19 Sept 2018, 11:20
Official

Thank you for the opportunity to be of assistance to you. We appreciate you bringing your concerns to our attention - we will look into the points raised and a manager will contact you shortly.

Kind regards,

N D'Arch

PM
Paul M's update19 Sept 2018, 11:22
Reviewer Update
Thank you
Momentum (SA)
Momentum (SA)'s reply19 Sept 2018, 14:25
Official

Dear Mr McMurray,

Fourie Bothma in our Multiply Escalations department confirmed that he has dispatched an email to you requesting additional information from you .

Momentum is is in the process of launching a campaign on our short-term insurance platform, and depending on the feedback that you provide to Fourie Bothma, there is a possibility that we can adjust your Multiply points.

We thus await your feedback in order to to determine if it would be possible to increase your point allocation and maintain your Multiply status.

Kind regards

N D'Arch.

PM
Paul M's update19 Sept 2018, 15:26
Reviewer Update
I have sent a reply to Fourie - I await his response