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wendy.s.etheridge wendy.s.etheridge
1 reviews | Active since Sept 2016
07 Jun 2022, 09:40
Momentum, please assist.
Three emails over a three day period, three phone calls with a promise to be called back and now after 15 minutes of holding on to speak to someone in a senior capacity, after repeating my story over and over and over again, still no assistance. PLEASE HELP.
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Replies (2)
Momentum (SA)'s replyOfficial
07 Jun 2022, 09:55Thank you for bringing this unfortunate situation to our attention. We always aim to deliver the best service and, regrettably, you did not have a positive service experience and I am truly sorry for the frustration you experienced. Kindly note that the limited information you provided as part of this posting is delaying our means to investigate your concerns. Please provide us with the following additional details and any other information to assist us in our investigation; full names, surname, policy/contract/investment number or employer name. You may add it as supplementary information on this posting or post it as a private reply. Please also specify what your enquiry is about for instance a withdrawal, claim, alteration etc.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply07 Jun 2022, 09:55
Official
Thank you for bringing this unfortunate situation to our attention. We always aim to deliver the best service and, regrettably, you did not have a positive service experience and I am truly sorry for the frustration you experienced. Kindly note that the limited information you provided as part of this posting is delaying our means to investigate your concerns. Please provide us with the following additional details and any other information to assist us in our investigation; full names, surname, policy/contract/investment number or employer name. You may add it as supplementary information on this posting or post it as a private reply. Please also specify what your enquiry is about for instance a withdrawal, claim, alteration etc.
Kind regards
CK
Kind regards
CK
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wendy.s.etheridge wendy.s.etheridge's updateReviewer Update
07 Jun 2022, 16:43Thank you. :)
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wendy.s.etheridge wendy.s.etheridge's update07 Jun 2022, 16:43
Reviewer Update
Thank you. :)