EVdM
Eugene Van der Merwe
1 reviews | Active since Jan 2013
15 Nov 2023, 13:28
Momentum Pension Fund Claims department SUCKS!!!!!
I sent in my documents to witjdraw my pension fund in the second week of October, but nothing was done. When I asked for an update 2 days ago, I got a snotty response that it is still going to take 26 days. Turns out nothing was done since I sent it in and work only started last week. Extremely frustrating as no one gets back to you and your stuff just lies there for weeks on end without any actioning.
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Replies (2)
Momentum (SA)'s replyOfficial
15 Nov 2023, 13:33Eugene
The matter has been escalated to the relevant fund manager for their urgent attention.
Regards
EdB
The matter has been escalated to the relevant fund manager for their urgent attention.
Regards
EdB
Momentum (SA)'s reply15 Nov 2023, 13:33
Official
Eugene
The matter has been escalated to the relevant fund manager for their urgent attention.
Regards
EdB
The matter has been escalated to the relevant fund manager for their urgent attention.
Regards
EdB
EVdM
Eugene Van der Merwe's updateReviewer Update
15 Nov 2023, 20:49Still no response or feedback 7 hours after you rep**** that it has been escalated. The pathetic service continues. . . . .
EVdM
Eugene Van der Merwe's update15 Nov 2023, 20:49
Reviewer Update
Still no response or feedback 7 hours after you rep**** that it has been escalated. The pathetic service continues. . . . .