MOMENTUM pension fund benefits the WORST in South Africa!!!!!!!

Good day

I would like a senior manager to call me today still with regards to my reference number 39953, I've been told ever since the 21/10/2019 on a daily basis that they going to send me a link to claim my pension benefits and to date still no link and no call back was received. I have called the call centre on numerous occasions with absolute no assistance from your call centre staff. They are rude and arrogant with absolute no client centricity. I believe there are numerous LARGE organisations in South Africa that uses you for the benefit portal and if this is the level of service people receive then I am disgusted to even have had this benefit through your company ( Not that i had a choice ) however this ois not a free service. You have made alot of interest off of my monthly contributions and now i have to BEG for my money!!! Enough of this, if a senior manager cannot call me immediately after receiving this I will take it up with your CEO. Your service is disgusting and your rude staff actually require training. Their service is much to be desired