VB
Vuyokazi B

1 reviews | Active since Jan 2024

09 Jan 2024, 02:46

Momentum Pension fund administrators are the worst!

My daughter's father passed away in 2020. Till this day my daughter has not received her benefits. I have been sent from pillar to post for 2 years now. From them telling me that she does not qualify , to them telling me the funds were incorrectly allocated to her grandmother and now completely ignoring every follow up email. I'm beyond frustrated with their appalling service!

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply09 Jan 2024, 10:24
Official
Dear Vuyokazi
Thank you for your message received.
I have referred your complaint to the Fund Managers for urgent assistance.
Kind regards
Mvdm