Momentum Pay-out

<p>I requested for a pay-out of my old Annuity on the 19th of June 2017. I was told that I would have the money by 7-10 working days, which to date I still do not. We are heading to 21 working days and still not paid out.</p> <p> </p> <p>Everytime I try and find out what the status is, it is said that it is still in the Tax Department. Whenever I ask when it will be sorted, they say it will be expidited as soon as they receive the tax directive back, now this has already been with the Tax Department for 3 weeks. </p> <p> </p> <p>They are quick to take the debit orders, but when it comes to giving it back, they don't want to help. Really dissapointed. </p>