WB
Werner B
1 reviews | Active since Nov 2020
15 Jan 2021, 09:37
Momentum pathetic
Momentum debited my account on the 1st of January 2021 for 3 x my monthly premium. I send them a mail 2 weeks ago with proof, bank statement etc. that I request a refund asap. After numerous phone calls and promises I haven't been contacted once by them. This is absolutely unprofessional.
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
15 Jan 2021, 09:52Thank you for bringing this enquiry to our attention, we will call you and discuss.
Kind regards
Jody Saunders
Kind regards
Jody Saunders
Momentum (SA)'s reply15 Jan 2021, 09:52
Official
Thank you for bringing this enquiry to our attention, we will call you and discuss.
Kind regards
Jody Saunders
Kind regards
Jody Saunders
Momentum (SA)'s replyOfficial
15 Jan 2021, 12:56I refer to our telephone conversation. You confirmed that an agent has made contact and that the matter is receiving attention.
Kind regards
MIchele Coetsee
Kind regards
MIchele Coetsee
Momentum (SA)'s reply15 Jan 2021, 12:56
Official
I refer to our telephone conversation. You confirmed that an agent has made contact and that the matter is receiving attention.
Kind regards
MIchele Coetsee
Kind regards
MIchele Coetsee
WB
Werner B's updateReviewer Update
15 Jan 2021, 13:01Thank you. Momentum did contact me and the funds will be refunded within 7 working days.
WB
Werner B's update15 Jan 2021, 13:01
Reviewer Update
Thank you. Momentum did contact me and the funds will be refunded within 7 working days.