SC
Sarah C
1 reviews | Active since Dec 2011
09 Mar 2016, 14:39
Momentum online shopping
I ordered from the momentum online shop more than 2 weeks ago. I emailed them a week later to find out where my purchase was. It took a week for them to reply to my email to ask for my ID or policy number. I rep**** to their email and once again I have got nothing back. I then phoned them and the said they would get back to me. It has now been 48 hours and I have not heard back.
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Replies (1)
Momentum (SA)'s replyOfficial
09 Mar 2016, 14:43Hello sarahcoo,
Your comments regarding the service you received at Momentum are very
important to us. I will ensure that a manager will contact you to resolve your query.
Thank you for reporting this incident.
Kind regards,
Nicolette D'Arch
Your comments regarding the service you received at Momentum are very
important to us. I will ensure that a manager will contact you to resolve your query.
Thank you for reporting this incident.
Kind regards,
Nicolette D'Arch
Momentum (SA)'s reply09 Mar 2016, 14:43
Official
Hello sarahcoo,
Your comments regarding the service you received at Momentum are very
important to us. I will ensure that a manager will contact you to resolve your query.
Thank you for reporting this incident.
Kind regards,
Nicolette D'Arch
Your comments regarding the service you received at Momentum are very
important to us. I will ensure that a manager will contact you to resolve your query.
Thank you for reporting this incident.
Kind regards,
Nicolette D'Arch