Momentum not worth it

If you signed up forget about getting assistance for queries but just send you are interested in a product they will call you from the morning until the end of day. They explain you something and sounds marvelous but when you need to get something out it is another story. I LEFT NUMEROUS EMAILS A MONTH AGO AND WHEN YOU CALL A MACHINE WILL ANSWER THEY ARE UNAVAILABLE BECAUSE THEY IN MEETINGS WHOLE DAY ANF MACHINE WILL PRESS A NUMBER AND THEY WILL CALL BACK BUT UNTIL NOW NO ONE CALLED THAT IS WHY I TRIED BY SAYING I AM INTERESTED IN A PRODUCT THEY WILL CALL IMMEDIATLEY AND TIME I EXPLAINED MY SITUATION THEY SAID THEY PUT ME THROUGH TO DEPARTMENT AND NO ONE PICK UP BUT YOU MUST MESS YOUR AITTIME