JR
Jabulani R
1 reviews | Active since May 2022
12 Sept 2022, 09:34
Momentum not paying my pension fund
My dad is still waiting since last year November to get his pension fund from momentum but nothing till to date, all we get is empty promises and he's now depressed as nothing to feed his family because of this cruel and selfish people, I wish people know what momentum is amd they will suffer likey dad if they continue trusting momentum.
Helpful (0)
Replies (13)0
Replies (13)
Momentum (SA)'s replyOfficial
12 Sept 2022, 10:10Jabulani
Could you please confirm your father's details: Identity number, initials and surname? this will assist us in tracing his contract and we can then refer the matter to the relevant business area for urgent attention.
Regards
EdB
Could you please confirm your father's details: Identity number, initials and surname? this will assist us in tracing his contract and we can then refer the matter to the relevant business area for urgent attention.
Regards
EdB
Momentum (SA)'s reply12 Sept 2022, 10:10
Official
Jabulani
Could you please confirm your father's details: Identity number, initials and surname? this will assist us in tracing his contract and we can then refer the matter to the relevant business area for urgent attention.
Regards
EdB
Could you please confirm your father's details: Identity number, initials and surname? this will assist us in tracing his contract and we can then refer the matter to the relevant business area for urgent attention.
Regards
EdB
JR
Jabulani R's updateReviewer Update
12 Sept 2022, 10:14TG Radebe, ID ***
JR
Jabulani R's update12 Sept 2022, 10:14
Reviewer Update
TG Radebe, ID ***
Momentum (SA)'s replyOfficial
12 Sept 2022, 10:22Jabulani
Thank you.
The matter has been referred to the relevant business area for attention.
Regards
EdB
Thank you.
The matter has been referred to the relevant business area for attention.
Regards
EdB
Momentum (SA)'s reply12 Sept 2022, 10:22
Official
Jabulani
Thank you.
The matter has been referred to the relevant business area for attention.
Regards
EdB
Thank you.
The matter has been referred to the relevant business area for attention.
Regards
EdB
JR
Jabulani R's updateReviewer Update
12 Sept 2022, 10:37That is what you have been telling me since May 2022.
JR
Jabulani R's update12 Sept 2022, 10:37
Reviewer Update
That is what you have been telling me since May 2022.
JR
Jabulani R's updateReviewer Update
27 Sept 2022, 16:28The duration given as per last communication has lapsed and no response from email given, this is embarrassing for big company like Momentum to do this to our Senior citizens.
JR
Jabulani R's update27 Sept 2022, 16:28
Reviewer Update
The duration given as per last communication has lapsed and no response from email given, this is embarrassing for big company like Momentum to do this to our Senior citizens.
Momentum (SA)'s replyOfficial
28 Sept 2022, 07:53Jabulani
The matter has been escalated to the Manager of the Fund.
Kind regards
EdB
The matter has been escalated to the Manager of the Fund.
Kind regards
EdB
Momentum (SA)'s reply28 Sept 2022, 07:53
Official
Jabulani
The matter has been escalated to the Manager of the Fund.
Kind regards
EdB
The matter has been escalated to the Manager of the Fund.
Kind regards
EdB
JR
Jabulani R's updateReviewer Update
28 Sept 2022, 10:39You always escalate issues with no proper feedback or results.
JR
Jabulani R's update28 Sept 2022, 10:39
Reviewer Update
You always escalate issues with no proper feedback or results.
Momentum (SA)'s replyOfficial
28 Sept 2022, 10:48Jabulani
There are various business units within the company. On receipt of a posting, we revert the enquiry to the relevant business area who will then contact you to further discuss the matter.
The HelloPeter-website also has to consider legislation and privacy issues, and this is not the platform where we can provide fact and figure in terms of your father's investment.
The relevant business area has been notified and they will be in contact as soon as possible.
Kind regards
EdB
There are various business units within the company. On receipt of a posting, we revert the enquiry to the relevant business area who will then contact you to further discuss the matter.
The HelloPeter-website also has to consider legislation and privacy issues, and this is not the platform where we can provide fact and figure in terms of your father's investment.
The relevant business area has been notified and they will be in contact as soon as possible.
Kind regards
EdB
Momentum (SA)'s reply28 Sept 2022, 10:48
Official
Jabulani
There are various business units within the company. On receipt of a posting, we revert the enquiry to the relevant business area who will then contact you to further discuss the matter.
The HelloPeter-website also has to consider legislation and privacy issues, and this is not the platform where we can provide fact and figure in terms of your father's investment.
The relevant business area has been notified and they will be in contact as soon as possible.
Kind regards
EdB
There are various business units within the company. On receipt of a posting, we revert the enquiry to the relevant business area who will then contact you to further discuss the matter.
The HelloPeter-website also has to consider legislation and privacy issues, and this is not the platform where we can provide fact and figure in terms of your father's investment.
The relevant business area has been notified and they will be in contact as soon as possible.
Kind regards
EdB
JR
Jabulani R's updateReviewer Update
29 Sept 2022, 09:32I received email from CINPF but still no time frame as this has been dragging from November 2021 and now they are ignoring my emails, what is the issue with you guys paying what is due to your client?
JR
Jabulani R's update29 Sept 2022, 09:32
Reviewer Update
I received email from CINPF but still no time frame as this has been dragging from November 2021 and now they are ignoring my emails, what is the issue with you guys paying what is due to your client?
JR
Jabulani R's updateReviewer Update
03 Oct 2022, 11:06I wonder how do Momentum employees sleep at night while their clients are suffering and in severe depression.
JR
Jabulani R's update03 Oct 2022, 11:06
Reviewer Update
I wonder how do Momentum employees sleep at night while their clients are suffering and in severe depression.
JR
Jabulani R's updateReviewer Update
11 Oct 2022, 08:27Sanlam financial advisor Waldo Liebenberg denied receiving payment from you, this is frustrating
JR
Jabulani R's update11 Oct 2022, 08:27
Reviewer Update
Sanlam financial advisor Waldo Liebenberg denied receiving payment from you, this is frustrating
Momentum (SA)'s replyOfficial
11 Oct 2022, 10:09Jabulani
Your father's claim was paid as per the instruction received.
Your father's claim was paid as per the instruction received.
Your father's broker has confirmed that your father has changed his mind, therefore you need to correspond with the broker.
Regards
EdB
Regards
EdB
Momentum (SA)'s reply11 Oct 2022, 10:09
Official
Jabulani
Your father's claim was paid as per the instruction received.
Your father's claim was paid as per the instruction received.
Your father's broker has confirmed that your father has changed his mind, therefore you need to correspond with the broker.
Regards
EdB
Regards
EdB
JR
Jabulani R's updateReviewer Update
07 Nov 2022, 17:18Good day
I have been struggling to get a simple reversal letter send to Sanlam for the funds to be paid back to momentum due to issues on Sanlam side, We went to Momentum offices on the 13th October 2022 and we were promised the letter will be emailed to Sanlam with full banking details of Momentum within 24hrs and now it is almost a month so Im not sure if this is how company is treating all its clients or it is only us because we're poor and no plans to make them do their job? How long must my father suffer because of those people who are responsible for this case to do their job and get funds paid to old man himself? I lost hope and faith in this company and hope public see how they operate. The client is now in deep depression because of this hope you are happy.
I have been struggling to get a simple reversal letter send to Sanlam for the funds to be paid back to momentum due to issues on Sanlam side, We went to Momentum offices on the 13th October 2022 and we were promised the letter will be emailed to Sanlam with full banking details of Momentum within 24hrs and now it is almost a month so Im not sure if this is how company is treating all its clients or it is only us because we're poor and no plans to make them do their job? How long must my father suffer because of those people who are responsible for this case to do their job and get funds paid to old man himself? I lost hope and faith in this company and hope public see how they operate. The client is now in deep depression because of this hope you are happy.
JR
Jabulani R's update07 Nov 2022, 17:18
Reviewer Update
Good day
I have been struggling to get a simple reversal letter send to Sanlam for the funds to be paid back to momentum due to issues on Sanlam side, We went to Momentum offices on the 13th October 2022 and we were promised the letter will be emailed to Sanlam with full banking details of Momentum within 24hrs and now it is almost a month so Im not sure if this is how company is treating all its clients or it is only us because we're poor and no plans to make them do their job? How long must my father suffer because of those people who are responsible for this case to do their job and get funds paid to old man himself? I lost hope and faith in this company and hope public see how they operate. The client is now in deep depression because of this hope you are happy.
I have been struggling to get a simple reversal letter send to Sanlam for the funds to be paid back to momentum due to issues on Sanlam side, We went to Momentum offices on the 13th October 2022 and we were promised the letter will be emailed to Sanlam with full banking details of Momentum within 24hrs and now it is almost a month so Im not sure if this is how company is treating all its clients or it is only us because we're poor and no plans to make them do their job? How long must my father suffer because of those people who are responsible for this case to do their job and get funds paid to old man himself? I lost hope and faith in this company and hope public see how they operate. The client is now in deep depression because of this hope you are happy.