MJ
Michelee J
1 reviews | Active since Jul 2017
11 May 2022, 16:39
Momentum Nightmare!
This is my second review about Momentums pathetic service. It's either their consultants are undertrained or they just do not respect their jobs. I was promised by Malinee Alli that I will receive my money within 5-7 days. That has not happened. Consultants lie about calling you back. They put you on hold and then cut the call after letting you hold for over 10 minutes.
This company does not care how desperate you are. Whether you need to money to buy food and pay your rent. They do not give a damn!
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
12 May 2022, 08:10Thank you for bringing your concerns to our attention. The matter will be escalated to a manager for urgent assistance and feedback.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s reply12 May 2022, 08:10
Official
Thank you for bringing your concerns to our attention. The matter will be escalated to a manager for urgent assistance and feedback.
Kind regards
NH
Kind regards
NH
MJ
Michelee J's updateReviewer Update
12 May 2022, 10:03Consultants once again avoiding calls, called funds at work department. Call automatically answered, meanwhile you hear a male voice in the background. Having a call conversation. Kindly pull that call and get your consultants in order. 18 minutes long, then when he realized, he dropped call.
MJ
Michelee J's update12 May 2022, 10:03
Reviewer Update
Consultants once again avoiding calls, called funds at work department. Call automatically answered, meanwhile you hear a male voice in the background. Having a call conversation. Kindly pull that call and get your consultants in order. 18 minutes long, then when he realized, he dropped call.
Momentum (SA)'s replyOfficial
12 May 2022, 11:26Dear Michelee,
Our management team in funds at work wish to sincerely apologise for the manner in which your call was dealt with. They further confirm that the matter will be investigated further in order to take corrective action.
Kind regards
NH
Our management team in funds at work wish to sincerely apologise for the manner in which your call was dealt with. They further confirm that the matter will be investigated further in order to take corrective action.
Kind regards
NH
Momentum (SA)'s reply12 May 2022, 11:26
Official
Dear Michelee,
Our management team in funds at work wish to sincerely apologise for the manner in which your call was dealt with. They further confirm that the matter will be investigated further in order to take corrective action.
Kind regards
NH
Our management team in funds at work wish to sincerely apologise for the manner in which your call was dealt with. They further confirm that the matter will be investigated further in order to take corrective action.
Kind regards
NH