HK
Hein K

1 reviews | Active since Nov 2009

29 Aug 2018, 16:06

Momentum Myriad policy

Send all required documentation for funeral cover for my kids on the 12th June 2018, today it was confirm that no action has been taken nor can they find any proof. Why is so difficult for this department to process funeral cover for my kids. I am utterly disgusted & frustrated with your service.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply29 Aug 2018, 16:45
Official

Thank you for your feedback.

I confirmed with the alteration team that they are busy with your request. I apologise for the delay, this is not the kind of service Momentum like to provide to their clients.

The service manager did confirm earlier in a telephone conversation with yourself that she will attend to this matter. We will provide you with the confirmation once finalised.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply03 Sept 2018, 12:52
Official

I refer to our telephone conversation today.

Momentum updated the myriad contract as requested and the endor*****t will be forwarded to you in due course.

Kind regards

Michele Coetsee