AR
ANDRE R

1 reviews | Active since Sept 2013

04 Oct 2022, 14:27

MOMENTUM MYRIAD LIFE POLICY

Life policy reinstated after phone call and requested payment made. Discovered after some time that I was not covered and had to do a full medical again. I requested the phone recording from them. No response. I moved to another service provider and requested a refund. After more than 2 months and e-mails. No feedback or refund. So unprofessional.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply04 Oct 2022, 15:00
Official
Andre

We are sincerely sorry about the frustration this created for you.

The matter has been escalated to the relevant business area for urgent attention and to provide you with the relevant feedback.

Kind regards
EdB