nH
narisha H
1 reviews | Active since Aug 2015
06 Nov 2015, 17:36
momentum multiply travel desk_horrible service
I pay a monthly fee for a family profile with momentum multiply so my family can benefit from the programma on things such as discounted domestic flights. However on trying to book a flight for my daughter who is travelling with my sister, I was not able to. I called momentum for assistance who first cud not assist an when requested for a manager, was then provided a solution that meant booking my kid as an adult and claiming a refund from them, heres the problem u cant book a flight for a kid as an adult on mangos website. Thanks for the awesome solution momentum muliply travel desk! Frustrated!!
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Replies (1)Momentum (SA)'s replyOfficial
06 Nov 2015, 17:49Hello narisha harilal,
I'm really sorry that we have let you down. We will contact you first thing Monday to ensure that we correct the situation.
Werner du Plessis
I'm really sorry that we have let you down. We will contact you first thing Monday to ensure that we correct the situation.
Werner du Plessis
Momentum (SA)'s reply06 Nov 2015, 17:49
Official
Hello narisha harilal,
I'm really sorry that we have let you down. We will contact you first thing Monday to ensure that we correct the situation.
Werner du Plessis
I'm really sorry that we have let you down. We will contact you first thing Monday to ensure that we correct the situation.
Werner du Plessis
