1 reviews | Active since Sept 2016
Momentum Multiply shop blunder
<p>Hi </p> <p> </p> <p>Purchased takealot vouchers on the Multiply shop (4k+) , instead of upto 24hours, after multiple phone calls I recieved the vouchers 5+ days later.</p> <p> </p> <p>Becuse of the delay I has missed my shopping deadline and send a request to have the vouchers refunded (22 dec 2016)</p> <p> </p> <p>I still havnt beeen refunded -13 Jan 2017- , This is shocking !!! Im tired of waisting airtime and being told Its being "escalated".</p> <p> </p> <p>20 days later and no sigh of my money .</p> <p> </p> <p> </p>
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
Michele
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
Michele
I received confirmation that Mr Jhina made contact with you. They are working to resolve your concerns and query.
Kind regards
Michele
I received confirmation that Mr Jhina made contact with you. They are working to resolve your concerns and query.
Kind regards
Michele