JA
Johann A

1 reviews | Active since Jul 2016

22 Nov 2022, 08:00

Momentum Multiply safe days app problems

Safe days not working, the whole year I have had no problems with safe days recording, in October the app stopped working, after contacting Momentum the issue was resolved but the missing safe days have not been restored. Now after having to update the App, not working again. please make a plan.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply22 Nov 2022, 08:02
Official
Dear Mr. van Aswegen,

 Thank you very much for the feedback that you have provided to us.  Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them.  You will be contacted shortly. 

Regards,

ND
Momentum (SA)
Momentum (SA)'s reply22 Nov 2022, 09:19
Official
Dear Mr. van Aswegen,

Malindie Jordaan from our Multiply Escalations team confirmed that she has contacted you to assist with your Safe Dayz query.

Malindie confirmed that she will liaise with you directly going forward.

Regards,

ND