Momentum Multiply Product - Disaster!

I joined Momentum Multiply through my Camaf medical aid and I thought that I was going to get great discounts but instead I only have headaches from the lack of service I have received from Momentum. I always viewed Momentum as a good company until the day I joined in and realized that they are a bunch of ***********, useless people. I was told that my Virgin Active membership will be handed over to them which I gave consent for them to do so I can start reaping the benefits of the discounts. Momentum then debited my account with the R179 monthly subscription fees and thats it, nothing else was done, I called them a few weeks later and was told that they had to debit more money (Joining fees) and I gave consent for that to happen too but it didnt and as a result my gym membership has been suspended. The call centre is the worst I have ever encountered in my life, I tried calling for a full week and not once was my call answered, worst part is that people from Momentum visited our company and I reported the matter to them and was told someone would call me - that has not happened till this day. I am beyond frustration and disappointment, I am in disbelieve over such bad service.