JP
Juan P

1 reviews | Active since Dec 2009

25 Jan 2017, 07:13

Momentum Multiply Online Shop is Useless

<p>What is the use of having benefits, when the product you want to buy is listed on the shop - but is out of stock and Momentum, and I quote: "are unable to confirm a restock date or whether the item will be available again from the online shop at present". How is this possible? Surely if you run a website with an online shop, you should be able to order more stock??</p>

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply25 Jan 2017, 07:56
Official

I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.

Kind regards,

Nicolette.

Momentum (SA)
Momentum (SA)'s reply25 Jan 2017, 13:52
Official

Rishaal Jhina from our Multiply department has confirmed that he has contacted you to discuss the matter. I apologise for the problems experienced with availability of stock from our online stock. Mr Jhina has confirmed that he will advise you as soon as stock is available.

Please accept my apology for the inconvenience.

Regards,

Nicolette.