MOMENTUM MULTIPLY - NO SERVICE OR DELIVERY

I have now been with Momentum Multiply for almost a year.<br> <br> Their app for exercising doesnt work, when raised, they shrug their shoulders and refer me to the app itself. As a result, and at their suggestion, I ordered a pedometer on 30 November 2015. Such pedometer was to be delivered within 7 days.<br> <br> At the start of January it had still not arrived, I had to do countless follow ups because they do not reply to emails. Eventually, on 12 January (another week since complaining to them) I was informed that they now required a physical address and not a postal address. This was provided on the 14th and I was assured the couriers would immediately dispatch same. It is now almost another week which has gone by and still no pedometer.<br> <br> I have waited almost 2 months for the pedometer they insisted I get as they cannot explain what is wrong with their mobile app.<br> <br> Their service is shocking, I feel as if I have been ********** and am strongly considering moving my policies.